Warranty information
At Dam Yankee Appliance, we stand by the quality of our pre-tested appliances. Learn more about our 30-day warranty, designed to give you peace of mind with every purchase from our Kinston, NC location.
Frequently asked questions about our warranty
We've compiled answers to common questions about our 30-day warranty to help you understand your coverage. Our goal is to ensure you feel confident and supported after your purchase from Dam Yankee Appliance.
What does the 30-day warranty cover?
Our 30-day warranty primarily covers equipment malfunction, ensuring that if the internal components of the appliance fail due to normal use within 30 days of purchase, we've got you covered.
What isn't covered by the warranty?
The warranty does not cover appliance issues caused by customer overloading or any electrical problems within your home that may cause damage to the appliance. It also doesn't cover cosmetic damage or issues arising from misuse.
How soon after purchase does the warranty start?
The 30-day warranty period begins on the date of your appliance purchase from Dam Yankee Appliance.
Is there a deductible for warranty claims?
No, there is no deductible for valid warranty claims under our 30-day policy.
How do I make a warranty claim?
If you need to use your warranty, please contact Dam Yankee Appliance at [[phonenumber]] or [[email]] as soon as you notice a problem. We will help diagnose the issue and work with you to resolve it.
What is the focus of the warranty?
Our 30-day warranty specifically covers issues with the appliance unit itself, ensuring it functions as intended after our rigorous in-house testing.
Do I need to keep my receipt for warranty service?
Yes, please retain your purchase receipt as proof of purchase is required to validate any warranty claim.
What happens after I contact you about an issue?
Once you contact us, we'll discuss the problem to help diagnose it. Depending on the issue, we'll outline the next steps for resolution, which may include repair or replacement.
Peace of mind with every purchase
We're dedicated to providing quality appliances and reliable service. If you have any further questions about our warranty or need assistance, please don't hesitate to reach out to the Dam Yankee Appliance team in Kinston, NC.